男友太凶猛1v1高h,大地资源在线资源免费观看 ,人妻少妇精品视频二区,极度sm残忍bdsm变态

USEUROPEAFRICAASIA 中文雙語Fran?ais
China
Home / China / Hot Issues

Chinese consumers demand Apple's apology

Xinhua | Updated: 2013-03-31 07:27

BEIJING - The China Consumer's Association (CCA) has asked Apple Inc. to "sincerely apologize to Chinese consumers" and "thoroughly correct its problems," after the US firm took little action to address waves of criticism.

In a statement posted on the CCA's website, Apple Inc. was told to equalize the warranty periods in China compared with other countries. Buyers of iPads, after the company admitted the device is classifiable as a portable computer, are entitled to two-year after-sale service packages for its key components, said the statement.

Apple should inform consumers if refurbished parts are used when repairing broken devices, and repair costs should be counted accordingly, the statement said.

The CCA made clear its specific demands after Apple Inc. responded indifferently to consumers' repeated complaints despite intensive exposure in the Chinese media.

In a special program to mark the International Day for Protecting Consumers' Rights on March 15, national broadcaster China Central Television (CCTV) accused Apple of offering discriminatory after-sales services in China.

On the same day, the CCA unveiled a report detailing that complaints about after-sale service account for 25.6 percent of the total 2,170 complaints it has received about Apple products, seven percentage points higher than the averaged data for the home appliance sector.

The CCA said that, in 2012, it twice urged Apple to properly handle the complaints but only received half-hearted replies, with the real problems unsolved.

Even after the March 15 CCTV show, Apple released only a 200-character statement saying it is dedicated to making first-class products and attaches high importance to every consumer's ideas.

Netizens labeled it a "typical official reply full of empty talk."

Analysts said Apple arrogance is sustained by its strong market presence in China. Its innovative products and aggressive marketing strategy have made it fearless of consumers' frowns.

Su Haopeng, a law professor with the University of International Business and Economics, said it is the company's social responsibility to respect consumer rights, while it should not abuse its market predominance to hurt their interests.

"Apple Inc.'s unfair and unreasonable rules have infringed consumer's legitimate rights," he said.

Wang Huijuan, a lawyer with the Beijing Hualian Law Firm, said the government should raise the penalties for home appliance repair disputes, as the current fine of 30,000 yuan ($4,830) is too light to deter lawbreakers.

Editor's picks
Copyright 1995 - . All rights reserved. The content (including but not limited to text, photo, multimedia information, etc) published in this site belongs to China Daily Information Co (CDIC). Without written authorization from CDIC, such content shall not be republished or used in any form. Note: Browsers with 1024*768 or higher resolution are suggested for this site.
License for publishing multimedia online 0108263

Registration Number: 130349
FOLLOW US
 
主站蜘蛛池模板: 星子县| 云霄县| 扶余县| 定南县| 临邑县| 万安县| 克什克腾旗| 合阳县| 大方县| 长宁区| 巩留县| 隆子县| 女性| 温泉县| 鹰潭市| 成安县| 商水县| 阳城县| 新安县| 湘乡市| 平昌县| 武宣县| 延寿县| 奉新县| 土默特左旗| 游戏| 麟游县| 凤翔县| 邵阳市| 南昌市| 重庆市| 沧源| 岳阳县| 静宁县| 金塔县| 辰溪县| 舟山市| 南靖县| 陵水| 陇川县| 江油市|